mb77 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and mb77 ("the Platform", "mb77", "we", "us", "our") governing your access to and use of the mb77 website located at https://mb77.onl, including all associated services, games, sports betting markets, promotional offers, and customer support functions.

By completing the mb77 registration process, logging into an existing account, making a deposit, placing a bet, or otherwise accessing any feature of the mb77 platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must not access or use the mb77 platform.

mb77 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

For the purposes of these Terms, the following definitions apply:

• "Account" means the individual player account registered on the mb77 platform, used to access games, place bets, make deposits, and request withdrawals.
• "Balance" means the total real-money funds held in a player's mb77 account at any given time, excluding any locked bonus funds.
• "Bonus Funds" means any promotional credits, free bets, free spins, or other incentives awarded by mb77 under a specific promotional offer, which are subject to separate wagering conditions.
• "Prohibited Jurisdiction" means any country, territory, or region from which access to mb77 is blocked or restricted at the platform's sole discretion.
• "Services" means the full suite of online casino games, sports betting markets, live dealer games, and related features made available through the mb77 platform.
• "Verification Documents" means government-issued identification and other documentation required by mb77 to confirm a player's identity, age, and payment method ownership.
• "Wagering Requirement" means the number of times a bonus amount must be staked before the resulting winnings become eligible for withdrawal, as stated in the applicable promotion's terms.

3.1 Age Requirement

You must be at least 21 years of age to register for and use an mb77 account. This age restriction applies regardless of the legal gambling age in any other jurisdiction. mb77 does not knowingly permit persons under 21 to access its services. Any account found to be held by a person under 21 will be closed immediately, all winnings will be voided, and the deposited principal may be forfeited or returned at mb77's sole discretion.

3.2 Registration Requirements

To register an account, you must provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address in Bangladesh, a valid email address, and a mobile number linked to your preferred payment method (bKash, Nagad, Rocket, or Upay). You must not use fictitious names, false dates of birth, or details belonging to another person.

3.3 One Account Policy

Each individual player is permitted to hold exactly one (1) mb77 account. Opening or maintaining multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. Where duplicate accounts are identified, mb77 reserves the right to close all but one account, void any bonuses obtained, and suspend balances pending investigation.

3.4 Geographic Eligibility

mb77 is primarily designed for players located in Bangladesh. Players are responsible for determining whether their use of the platform is lawful in their jurisdiction of residence. mb77 makes no representation that its services are legally accessible in all locations.

4.1 Account Security

You are solely responsible for maintaining the security and confidentiality of your mb77 username and password. You must not share your login credentials with any other person. mb77 will treat any action performed through your account as having been authorised by you, unless you have notified us of unauthorised access prior to that action occurring.

If you suspect that your account has been accessed without your authorisation, you must contact mb77 support immediately at [email protected]. mb77 is not liable for losses resulting from your failure to maintain adequate account security.

4.2 Account Verification (KYC)

mb77 operates a Know Your Customer (KYC) process in line with standard industry practice. You may be required to provide one or more of the following verification documents:

• A government-issued photo ID (National ID card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or official government correspondence dated within three months)
• Proof of ownership of the payment method used to deposit (e.g., confirmation that the bKash or Nagad number is registered in your name)

Withdrawals will not be processed until the KYC process has been completed to mb77's satisfaction. Documents submitted for verification must be clear, unaltered originals. mb77 reserves the right to request additional documentation at any stage.

4.3 Account Closure

You may request closure of your mb77 account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure, minus any pending charges, will be returned to you via your registered payment method, provided your account is in good standing and all KYC requirements have been satisfied.

5.1 Supported Payment Methods

mb77 currently supports the following deposit and withdrawal methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). mb77 does not charge deposit fees, however your payment provider may apply its own transaction charges.

5.2 Minimum Deposit

The minimum single deposit amount is ৳500. There is no maximum deposit limit for standard accounts, though mb77 reserves the right to apply enhanced due-diligence procedures for large or unusual deposit patterns.

5.3 Withdrawal Processing

Withdrawal requests from verified accounts are typically processed within one (1) to four (4) hours during normal operating hours. Processing times may be longer during peak periods, public holidays, or where additional verification is required. mb77 does not guarantee processing times and accepts no liability for delays caused by third-party payment providers.

5.4 Withdrawal Conditions

• You may only withdraw to a payment method that you have previously used to deposit into your mb77 account.
• The minimum withdrawal amount is ৳500.
• Withdrawals will not be processed where a player's account has active bonus funds that are subject to wagering requirements, until those requirements are fulfilled or the bonus is forfeited.
• mb77 reserves the right to conduct additional verification checks before processing withdrawals exceeding ৳50,000.

5.5 Failed Transactions

In the event of a failed deposit or withdrawal, the funds involved will either not leave your payment method or will be returned to your mb77 account balance, as applicable. If a transaction has been debited from your payment method but has not credited your mb77 account after 30 minutes, please contact support with your transaction reference number.

mb77 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, as well as any specific terms attached to the individual promotion:

• Bonuses are available to players aged 21 and above who hold a verified mb77 account.
• Each promotion specifies its own wagering requirement, minimum deposit threshold, eligible games, and expiry period. These must be read and accepted before claiming the bonus.
• Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirement has been completed in full.
• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless explicitly stated otherwise in the promotion's specific terms.
• mb77 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• In the event of a dispute regarding a bonus, mb77's decision is final.

7.1 General Betting Rules

All bets placed on mb77 are subject to the specific rules of the market or game in question. Players are responsible for understanding the applicable rules before placing a bet. Bets accepted in error, placed on markets that are suspended, or placed after an event has concluded may be voided at mb77's sole discretion.

7.2 Sports Betting

Cricket markets, including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers bilateral series, are governed by mb77's Sports Betting Rules, which are published separately on the platform. Key principles include:

• Settled odds are final once a market has been officially settled, unless a clear pricing error has occurred.
• In-play bets are accepted at the platform's discretion and may be suspended at any time without notice.
• mb77 reserves the right to limit or refuse bets at any time, particularly where patterns of professional or syndicated betting are identified.
• Matches abandoned or postponed will be settled according to the applicable sport-specific rules.

7.3 Casino & Slot Games

Casino games available on mb77, including slots, live baccarat, Dragon Tiger, roulette, and other table games, are provided by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. The Return to Player (RTP) percentages and game rules for each title are set by the respective studio and are accessible within the game interface. mb77 does not alter game outcomes.

7.4 Malfunctions & Technical Errors

In the event of a software malfunction, system error, or communications failure that affects the outcome of a game or bet, mb77 reserves the right to void the relevant transaction. The Platform does not accept liability for losses caused by technical failures beyond its reasonable control.

The following activities are strictly prohibited on the mb77 platform. Engaging in any of these activities will result in immediate account suspension, potential forfeiture of balances, and may be reported to relevant authorities:

• Fraudulent activity: using stolen payment credentials, initiating illegitimate chargebacks, or providing false information during registration or verification.
• Money laundering: using mb77 as a vehicle to deposit, transfer, or withdraw funds derived from illegal activity.
• Collusion: coordinating with other players in poker, live dealer games, or any other multiplayer format to gain an unfair advantage.
• Use of automated software: using bots, scripts, artificial intelligence tools, or any other automated system to place bets, interact with games, or exploit platform features.
• Exploitation of errors: knowingly taking advantage of software bugs, pricing errors, or system glitches that result in an unintended advantage. mb77 reserves the right to void transactions arising from such exploitation.
• Abuse of support: using threatening, abusive, or discriminatory language toward mb77 support staff.
• Underage gambling: allowing or facilitating any person under 21 years of age to access your mb77 account.

All content on the mb77 platform — including but not limited to the mb77 brand name, logo, website design, text, graphics, game interfaces, software, and underlying code — is the intellectual property of mb77 or its licensed content partners and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the mb77 platform solely for your personal, non-commercial entertainment purposes. You must not reproduce, modify, distribute, reverse-engineer, scrape, frame, or otherwise exploit any content or functionality of the mb77 platform without our prior written consent.

To the fullest extent permitted by applicable law, mb77 excludes all liability for:

• Losses incurred as a result of gambling on the platform, including losses arising from reliance on any information, odds, or statistics displayed on mb77.
• Indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform.
• Loss of data, loss of profits, or business interruption caused by technical failures, server downtime, or force majeure events.
• Losses resulting from unauthorised access to your account where such access arose from your own failure to maintain adequate credential security.

Nothing in these Terms limits mb77's liability for fraud, death, or personal injury caused by its own gross negligence, to the extent such limitation is prohibited by law.

mb77 collects and processes personal data in connection with the registration, operation, and management of player accounts. The types of data collected include identity information, contact details, payment information, transaction history, and gameplay data. This data is used for account management, identity verification, fraud prevention, responsible gaming monitoring, and customer support.

mb77 does not sell, rent, or share your personal data with third-party advertisers. Data may be shared with payment processors, identity verification providers, and game studios strictly to the extent necessary to deliver the services. Full details of how mb77 handles your data — including your rights to access, rectification, and deletion — are set out in the Privacy Policy.

mb77 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, mb77 will make reasonable efforts to notify players via email or an in-platform notification before the changes take effect. In all cases, the updated Terms will be published on this page with a revised effective date.

Your continued use of the mb77 platform after any revision to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting support.

These Terms are governed by and construed in accordance with the laws applicable to the mb77 platform's operations. In the event of any dispute arising from or in connection with these Terms or your use of the mb77 platform, both parties agree to first attempt resolution through good-faith negotiation.

If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the dispute resolution procedures specified by mb77, which shall be communicated to the relevant player at the time. mb77's decisions on matters relating to game outcomes, account status, and bonus eligibility are final, subject to the arbitration process described above.

Nothing in this clause limits your statutory rights as a consumer under the laws of Bangladesh.

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need assistance with your mb77 account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly within the mb77 platform after logging in
• Support Hours: 24/7, including Bangladesh public holidays
• Response Time: Live chat queries are typically answered within 5 minutes; email queries within 4 hours

For responsible gaming support, deposit limit adjustments, or self-exclusion requests, please visit the Responsible Gaming page or raise the request directly via live chat.